Ghost AI SystemsAI that fills tables and delights guests
Restaurants lose revenue when phones go unanswered during service. Ghost AI handles reservations, answers menu questions, and reduces no-shows — automatically.
65%
Reservation increase
-22%
No-show rate
$8k/mo
Revenue recaptured
What We Build
AI Reservation Agent
Takes bookings over phone or web, confirms via SMS, and seats parties from waitlists.
Menu Knowledge
Answers dietary, allergy, and ingredient questions 24/7 from your approved menu and allergen list, flags uncertainty, and escalates to staff.
Event & Catering Leads
Captures large party and catering inquiries with automated follow-up sequences.
Review Management
Monitors and responds to online reviews with AI-drafted, brand-consistent replies.
Need direct online ordering for pickup and delivery? That is a separate system — Ghost OrderHub — built for restaurants and food trucks. Ghost OrderHub →
Illustrative Example
A representative scenario for a restaurant, not a named client engagement. See our case studies for documented work.
65% more reservations, 22% fewer no-shows
Running within 48 hours
Before
During Friday dinner rush, the phone went ignored. Walk-ins filled tables but large party inquiries were lost.
After Ghost AI
Ghost AI handles every reservation, confirms via SMS, and fills cancellations from the waitlist automatically.
Common Questions
Does it sync with OpenTable or Resy?
Where the platform provides access, we integrate with your reservation system so bookings appear in one place. Where it does not, the agent books to a shared calendar and confirms by SMS.
Can it answer menu and allergy questions?
It answers from your approved menu and allergen list, including seasonal items and dietary options. When a question falls outside that list or the answer is uncertain, it says so and escalates to your staff rather than guessing.
What about large party and event inquiries?
It captures the contact info, party size, and date, then routes to your events coordinator with a full transcript.
Ready to transform your restaurant?
Book a free strategy call and we'll show you exactly what's possible.