Privacy Policy

1. Information We Collect

Ghost AI Systems (“we”, “us”, or “our”) collects information you provide directly, such as when you fill out a contact form, request a quote, or subscribe to a service.

Information You Provide

• Name, email address, phone number, and company name
• Project details and requirements submitted via forms
• Payment information (processed securely through Stripe)
• Voice call recordings (for AI Voice Agent service clients, with consent)

Information Collected Automatically

• IP address and approximate geolocation
• Browser type, device information, and operating system
• Pages visited, time spent, and navigation patterns
• Referral source and campaign attribution data

2. How We Use Your Information

• To respond to inquiries and deliver our services
• To process payments and manage subscriptions
• To improve our website, products, and user experience
• To send transactional emails (quotes, confirmations, updates)
• To analyze website traffic and optimize marketing efforts
• To comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect or process data:

• Stripe — Payment processing. Subject to Stripe's Privacy Policy.
• Google Analytics (GA4) — Website analytics and traffic measurement.
• Meta Pixel — Advertising analytics and conversion tracking.
• Vercel — Website hosting and performance analytics.
• Resend — Transactional email delivery.
• OpenAI — AI model processing for chatbot and voice agent features.
• Twilio — Voice call handling for AI Voice Agent service.

4. Cookies & Tracking

We use cookies and similar technologies to enhance functionality, remember preferences, and analyze usage. You may disable cookies in your browser settings, though this may impact functionality.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, Content Security Policy headers, HSTS, secure authentication, and encrypted data transmission. Payment data is handled exclusively by Stripe and never stored on our servers.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise any of these rights, contact us at daniel@ghostaisystems.com.

8. Contact

For privacy-related questions, contact:
Ghost AI Systems
520 E Church St, Orlando, FL 32801
daniel@ghostaisystems.com