Ghost AI Systems0
Missed Calls Reported Since Launch
Down from an estimated 40%+ during showings and meetings
<1s
Response Time
AI answers instantly — no hold music, no voicemail
24/7
Coverage
Full after-hours and weekend lead capture
The Challenge
Bent Danholm, broker at MAXIM Realtors, was missing inbound calls from high-value buyers and sellers during showings and meetings. Leads were going to competitors who responded faster, and there was no system to qualify or route inquiries after hours.
Our Solution
Deployed "Lisa," a custom AI Voice Agent built on a realtime voice AI stack with Twilio telephony. Lisa answers every call 24/7, qualifies buyer vs. seller intent, captures property details and contact info, and routes high-priority leads instantly. The system runs on Railway with optimized VAD settings for natural conversation flow.
The Outcome
MAXIM Realtors now has 24/7 lead coverage, with no missed calls reported since launch. Lisa handles intake, qualification, and scheduling — freeing Bent to focus on closings. The voice agent sounds so natural that callers don't realize they're speaking with AI.
Technology Stack
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